Number of days with a gaming activity in the selected period.
More info
Deposit Limits
Having limits is good! Your personal deposit limits are currently not set. To get the best out of your gaming experience, you should set limits within what you can afford to spend.
Here you can set your deposit limits. Once set, your new limits takes effect immediately. You can change your limits at any time.
Note: These settings apply to this account only.
Daily
Please Select
Please Select
₹5,000.00
₹3,000.00
₹2,000.00
Other
Weekly
Please Select
Please Select
₹10,000.00
₹5,000.00
₹3,000.00
Other
Monthly
Please Select
Please Select
₹10,000.00
₹5,000.00
₹3,000.00
Other
+ More Periods
- Less Periods
Decreasing your limits takes effect immediately. Increasing your limits takes effect after 24 hours.
Confirmation required
The following deposit limits will be set to your account.
Daily
₹3,000.00
Your Personal Deposit Limits
Daily
₹3,000.00
Succesful
Safer Gambling Tips
How do I know when should I take a break?
Gambling is a form of entertainment. It should never be seen as a way of making money. If you’re not having fun, take a break.
How much should I spend on gambling?
Be sensible – only gamble what you can afford and are willing to lose. Think about how much you’re spending and track your spending through the Control Centre. You can use deposit limits to set yourself a budget and manage the amount you spend.
Should I try to win my losses?
Chasing losses is a dangerous strategy that can often lead to larger losses.
How much time should I spend gambling?
Do not play for too long. Set yourself a time limit and stick to it.
When should I not gamble?
It’s harder to make rational decisions and easier to get carried away when going through difficult personal circumstances. Never gamble when under the influence of alcohol or drugs or when you’re anxious, upset or experiencing depression.
What should I watch out for when gambling?
Don’t let gambling prevent you from enjoying other activities or let it interfere with work and family. Balance gambling with other forms of recreation.
I feel like I could use some help, what should I do?
With casinokelo you’re never alone. If you need assistance, contact our Member Support Team at support{{ Session::get('BrandName')}}.com or by clickinghere.
Useful Links
You may find more useful information in the following websites:
http://www.gamcare.org.uk/
https://www.gamblersanonymous.org/
http://www.gamblingtherapy.org/
FAQ
General
What's the Control Centre all about?
In the Control Centre, you can keep track of your gaming activity. Customise your settings to keep your gaming fun.
Why should I visit the Control Centre regularly?
It’s a good idea to visit the Control Centre regularly, to reflect on your gaming behaviour and stay within your limits.
Is my information shared with anyone?
Your information is well-protected and never shared. It is for your eyes only.
Will using the Control Centre protect me from developing a gambling addiction?
No. The Control Centre is there to give you information and help you stay on track. If you don't feel comfortable with the level of your activity, please contact our professional support team.
Activity
What is the Activity section for?
The Activity section displays the deposits, withdrawals, wins/losses, active days, and open bets for the current account. The information presented in this section is dynamic and changes over time. In case of a discrepancy, the accurate figures are to be found in the company's systems.
Deposits
Only approved deposits within the selected period are included.
Changes to the data may take up to 24 hours to be displayed.
Withdrawals
Only sent payments within the selected period are included. For example, if you've just made a withdrawal, it will not be included until it’s been processed and sent.
Changes to the data may take up to 24 hours to be displayed.
Win/Loss
In general, this is your wins minus your losses.
In Casino, free spins and free play are not included.
In Sport, free bets are not included.
In Poker, buy-in money for unresolved tournaments is not included. Tangible prizes and free tournaments tickets are included.
Changes to the data may take up to 24 hours to be displayed.
Active days
This counts days that you engage with any gaming activity. Days with non-gaming activities, like depositing or visiting the Control Centre, don’t count.
Changes to the data may take up to 24 hours to be displayed.
Open bets
This is the total value of unsettled sports bets where the result has yet to be determined. Once the result is confirmed and your bet has been settled (win or loss), it is deducted from the open bets and reflected in the win/loss.
Changes to the data may take up to 24 hours to be displayed.
When using gaming data to calculate Activity in the Control Centre, (for example, Active days), what time zone is used?
In the Activity section of the Control Centre, the time-related data is based on UTC (Universal Time Coordinated).
Controls
What are the Controls for?
Use the controls to enhance your experience by setting limits and playing confidently within them.
Deposit Limits
Use the Deposit Limits to set a maximum amount you can deposit within 24 hours, 7 days and/or 30 days. Once the limit is reached, you will only be able to deposit again after the time limit is up. If you define more than one limit, the most stringent limit applies. For example, if you define a daily limit of 100, a weekly limit of 200, and you deposit 50 every day; you will not reach a daily limit and you will be restricted to 4 deposits over 7 consecutive days.
Notifications Preferences
Notifications Preferences lets you stop or limit advertisements and promotions. Once unsubscribed, it may take up to 24 hours for the new settings to come into effect.
Insights
What is the Insights section for?
Use Insights to monitor your activity over time, including active days, deposits and withdrawals to ensure that you are comfortable with your activity level. The information presented in this section is dynamic and changes over time. In case of a discrepancy, the accurate figures are to be found in the company's systems.
Activity in the last 30 days
An "active day" is a day with at least one gaming activity. This insight shows you a comparison between the number of days you were active and inactive. By reviewing this insight, you can check your balance between active and inactive days. Changes to the data may take up to 24 hours to be displayed.
Deposits
This insight may contain deposits data up to 12 months back. Only approved deposits are considered. Each column represents the total daily deposits. By reviewing this insight you can spot changes in your deposit habits, and decide if you feel comfortable with it.
Changes to the data may take up to 24 hours to be displayed.
Withdrawals
This insight may contain withdrawals data up to 12 months back. Only withdrawals that were successfully processed and sent are displayed. Each column represents the total daily withdrawals that were sent, not requested. By reviewing this insight you can spot changes in your withdrawal habits, and decide if you feel comfortable with it.
Changes to the data may take up to 24 hours to be displayed.
When using gaming data to calculate Insights in the Control Centre, (for example active versus inactive days), what time zone is used?
In the Insights section of the Control Centre, the time-related data is based on UTC (Universal Time Coordinated).
Account Restrictions
What are Account Restrictions?
You can restrict access to your account for a short period with the Take a Break option, long period or indefinitely with the Self-Exclude option, if you feel that you aren’t in control of your gaming.
Take a Break
Use the Take a Break option to restrict access to your account for a specific period of time, like a day or six weeks. Once this period passes, your access is automatically allowed – no action is required from you.
Self Exclude
Use the Self-Exclude option to restrict access to your account for longer periods of time. To regain access to your account, contact Support.
Notifications Preferences
Use the menu below to set your promotional notification preferences. Choose whether you want to receive email, SMS, post mail or none at all. If you mute any notifications, it may take up to 24 hours to take effect.
Note: These settings only apply to this account.
Enabled Promotional Notifications
Email
SMS
Post Mail
Done!
You have now set the following notification preferences.
May take up to 24 hours
Email
SMS
Post Mail
Confirmation Required
You are about to change your promotional notifications preferences.
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Responsible Gaming
We take responsible playing extremely seriously at Casinokelo. Always
play sensibly and within your means when you gamble. Therefore, you
should choose smaller betting limits if you can’t afford to wager at higher
amounts.
Always play with real money that you can afford to lose when you bet.
Decide on a spending limit before you start gambling, and stick to it.
Please contact our support if you want help setting limitations on your
casino account.
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